About us
Our story
Floor Solutions is a specialized flooring company delivering high-quality surface solutions for residential, commercial, and industrial spaces. We combine durable materials, precise installation, and modern design standards to create floors that are both functional and visually refined. From consultation to completion, our focus is long-lasting performance, clean finishes, and dependable service.
Company Policy
Floor Solutions, Inc. emphasizes a values-based company culture centered on relationships, integrity, and customer service. While specific formal policies are not detailed on their website, employee reviews and business practices highlight several key aspects:
1. Customer-Centric & Values-Driven Approach
The company positions itself as a solutions provider focused on listening to client needs in commercial flooring, offering services from design to installation and maintenance.
They pride themselves on honesty, integrity, and building long-term customer relationships, especially in sectors like healthcare, education, and commercial offices.
2. Sustainability Commitment
Floor Solutions promotes eco-friendly practices, including a program to recycle all removed carpet at no extra cost to customers.
They offer LEED-compliant flooring solutions, supporting green building initiatives and sustainable material choices.
3. Floor Solutions Inc stands out as a strong contender in the flooring industry, offering a supportive work environment and growth opportunities. Employees highlight great flexibility, friendly colleagues, and a strong company culture that values employee well-being and family priorities. The leadership is praised for being accessible and empowering, with a competitive salary and supportive management. However, some employees note inconsistent scheduling communication and longer project timelines, which can impact workflow efficiency. Overall, Floor Solutions Inc balances a positive culture with practical challenges typical of a growing business.
4. Operational Policy
Offers free pre-construction consultations for facility managers, contractors, and designers.
Maintains partnerships with manufacturers and designers to expand product diversity and stay current with trends.
For the most accurate and updated policy details—especially regarding employment or sustainability—it’s recommended to contact the company directly
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Refund Policy
Floor Solutions Inc. does not publicly list a specific refund policy on its official website (floorrsolutions.com). However, based on related flooring companies and industry standards, here are key insights:
We offers returns within 14 days for unopened, unused products with proof of purchase, less a 20% handling fee, and no returns on sale items.Given that Floor Solutions Inc. operates in commercial flooring, refunds are typically project-specific and may depend on manufacturer agreements, installation status, and contract terms.Installed or custom-ordered materials are generally non-refundable in the flooring industry. For accurate details, contact Floor Solutions Inc. directly at 605- 408-2783 or consult your sales contact.
We offers returns within 14 days for unopened, unused products with proof of purchase, less a 20% handling fee, and no returns on sale items.Given that Floor Solutions Inc. operates in commercial flooring, refunds are typically project-specific and may depend on manufacturer agreements, installation status, and contract terms.Installed or custom-ordered materials are generally non-refundable in the flooring industry. For accurate details, contact Floor Solutions Inc. directly at 605- 408-2783 or consult your sales contact.